Viessmann Boilers

Brand Overview

Viessmann, a German-engineered heating manufacturer with over 100 years of experience, has established itself as a premium brand in the UK boiler market. Founded in 1917, Viessmann has built a strong reputation for producing high-quality, innovative, and energy-efficient heating solutions that cater to the discerning needs of UK households. Key strengths of Viessmann include their commitment to cutting-edge technology, focus on sustainability, and reputation for manufacturing durable, long-lasting boilers. Their products consistently receive high marks for performance, efficiency, and build quality, making them a preferred choice for homeowners seeking top-tier heating solutions and heating professionals alike.

Popular Models

Vitodens 050-W (Combi)

  • Ideal for small to medium-sized homes
  • Available in outputs of 25kW and 29kW
  • Compact design for easy installation in various locations

Vitodens 100-W (Combi/System)

  • Suitable for medium-sized homes
  • Available in outputs from 26kW to 35kW for combi, 11kW to 32kW for system
  • Features high-quality stainless steel heat exchanger

Vitodens 200-W (Combi/System)

  • Perfect for larger homes with higher hot water demand
  • Available in outputs from 25kW to 60kW
  • Premium range with advanced features and longer warranty

Vitodens 222-F (Storage Combi)

  • Designed for properties with multiple bathrooms
  • Available in outputs from 19kW to 35kW
  • Features built-in stainless steel cylinder for stored hot water

Vitocrossal 300 (Commercial)

  • Suitable for large residential or commercial properties
  • Available in outputs from 47kW to 142kW
  • High-efficiency condensing boiler for demanding applications

Energy Efficiency Ratings

Viessmann is renowned for its focus on energy efficiency, helping homeowners reduce both their carbon footprint and energy bills. All of their current gas boilers achieve an A rating for heat on the Energy-related Products (ErP) directive, with many models also scoring an A for hot water production.

The Vitodens range, including popular models like the 100-W and 200-W, boasts efficiency ratings of up to 98% under the SEDBUK 2009 regulations. This exceptionally high efficiency is achieved through advanced technologies such as:

  • Inox-Radial heat exchanger made of stainless steel for optimal heat transfer
  • Lambda Pro combustion control for consistent efficiency regardless of gas quality
  • Modulating burners that adjust output to match demand
  • Weather compensation controls that optimize boiler performance based on outdoor temperature

For instance, the Vitodens 200-W can achieve an impressive 98% efficiency rating, meaning that 98% of the fuel used is converted into heat for your home, placing it among the most efficient boilers available in the UK market.

Key Features and Technologies

Viessmann boilers incorporate a range of innovative features and technologies that set them apart in the market:

  1. Inox-Radial Heat Exchanger: Made of high-grade stainless steel, this technology ensures excellent heat transfer and long-term reliability.
  2. Lambda Pro Combustion Control: Automatically adjusts to different gas qualities, ensuring optimal combustion efficiency at all times.
  3. MatriX Cylinder Burner: Provides clean and efficient combustion with low emissions.
  4. Vitotronic Control System: User-friendly interface for easy operation and monitoring of the heating system.
  5. Weather Compensation: Adjusts boiler output based on outdoor temperature for improved efficiency and comfort.
  6. Wi-Fi Inside: Many models come with built-in Wi-Fi for easy integration with smart home systems and remote control via smartphone apps.
  7. Quiet Operation: Engineered for minimal noise, making them suitable for installation in living spaces.
  8. Compact Design: Many models feature space-saving designs for flexible installation options.

Warranty Information

Viessmann offers comprehensive warranty options, demonstrating confidence in their products:

  • Standard Warranty: Most Viessmann boilers come with a 5-year warranty as standard.
  • Extended Warranty: This can be increased to 7-10 years on some models when installed by a Viessmann trained installer.
  • Vitodens 200 Range: Offers up to a 12-year warranty when installed by a Viessmann trained installer.

These warranties typically cover parts and labour, providing peace of mind for homeowners. It’s important to note that annual servicing by a Gas Safe registered engineer is usually required to maintain the warranty.

Price Range

Viessmann positions itself as a premium brand in the UK boiler market, with prices reflecting their high-quality engineering and advanced features:

  • Entry-level models (e.g., Vitodens 050-W) typically start from £900 – £1,100.
  • Mid-range options (e.g., Vitodens 100-W) generally fall between £1,100 – £1,500.
  • Premium models (e.g., Vitodens 200-W) can range from £1,500 – £2,500+.

These prices are for the boiler unit only and don’t include installation costs. While Viessmann boilers may have a higher upfront cost compared to some competitors, many homeowners find them to be a worthwhile investment due to their exceptional efficiency, durability, and potential long-term energy savings.

Customer Reviews and Satisfaction

Viessmann consistently receives high praise in customer reviews and independent surveys:

  • Which? Magazine has awarded several Viessmann boiler models Best Buy status.
  • Trustpilot scores typically range between 4.5 to 5 stars, with customers frequently mentioning reliability, efficiency, and build quality.
  • Many users appreciate the quiet operation and advanced features of Viessmann boilers.

Common praises include:

  • Exceptional build quality and durability
  • High energy efficiency leading to noticeable savings on energy bills
  • Advanced features and intuitive controls

Criticisms, though less common, sometimes mention:

  • Higher upfront costs compared to some competitors
  • Some users find the advanced features have a learning curve

Overall, customer satisfaction remains very high, contributing to Viessmann’s strong reputation in the UK market, particularly among those seeking top-tier heating solutions.

Compatibility

Viessmann boilers offer excellent compatibility with modern heating technologies:

  • Smart Home Systems: Many models come with built-in Wi-Fi for easy integration with smart home systems.
  • Viessmann Apps: Dedicated apps for remote control and monitoring of heating systems.
  • Renewable Energy: Many models can integrate with solar thermal systems and heat pumps.
  • Underfloor Heating: Compatible with most underfloor heating systems.

This compatibility ensures that Viessmann boilers can be part of an integrated, efficient home heating solution, often forming the core of a comprehensive Viessmann heating system.

Comparisons

When compared to other leading brands, Viessmann often stands out in several areas:

  • Energy Efficiency: Consistently among the most efficient boilers on the market.
  • Build Quality: Known for producing exceptionally durable and reliable boilers.
  • Innovation: Often leads the market with advanced features and technologies.
  • Sustainability: Strong focus on eco-friendly solutions and reducing carbon footprint.

While brands like Worcester Bosch and Vaillant offer strong competition, Viessmann’s combination of German engineering, exceptional efficiency, and advanced technology often gives them an edge in the premium segment of the UK market.

Axiom Heat Viessmann services

Installation services

At Axiom Heat, we specialize in the installation of Viessmann boilers. Our Gas Safe registered engineers are fully trained, and many have received additional Viessmann-specific training, ensuring the highest standards of installation.

Our Boiler installation process includes:

  1. Comprehensive home assessment to determine the best Viessmann model for your needs.
  2. Detailed explanation of the installation process and timeline.
  3. Efficient and tidy installation with minimal disruption to your home.
  4. Full system flush and water treatment to protect your new boiler.
  5. Thorough demonstration of your new boiler’s operation and controls, including any smart features.

By choosing Axiom Heat for your Viessmann installation, you benefit from our expertise, potentially extended warranties, and the assurance of a professional installation.

Repair services

Our team is well-equipped to diagnose and repair all Viessmann models. Common issues we address include:

  • Pressure loss and refilling
  • Ignition problems
  • Error code diagnostics and resolution
  • Heat exchanger and pump issues

We offer emergency Boiler repair services with quick response times to minimize your inconvenience. Our vans are well-stocked with genuine Viessmann parts, allowing us to complete most repairs in a single visit.

Servicing and maintenance

Regular Boiler servicing is crucial for maintaining the efficiency and longevity of your Viessmann boiler. Our comprehensive service includes:

  • Full inspection of all boiler components
  • Cleaning of key parts to ensure optimal performance
  • Safety checks to ensure your boiler meets all current standards
  • Efficiency optimization to help maintain energy savings
  • Updates to software if required

We offer flexible service plans to suit your needs, from one-off annual services to comprehensive care packages.

Why Choose Axiom Heat for Your Viessmann boiler Needs

  • Viessmann Trained Installers: Many of our engineers have received specialized training from Viessmann, ensuring we’re up-to-date with the latest technologies and installation techniques.
  • Experienced Technicians: Our team has extensive experience working specifically with Viessmann boilers.
  • Positive Customer Feedback: We’re proud of our high customer satisfaction rates for Viessmann installations and services.
  • Extended Warranties: As trained installers, we can offer extended warranties on new Viessmann boiler installations.