Baxi Boilers

Brand Overview

Baxi, a well-established British heating manufacturer with over 150 years of heritage, has cemented its position as a trusted name in the UK boiler market. Founded in 1866, Baxi has built a strong reputation for producing reliable, efficient, and innovative heating solutions that cater to the diverse needs of British households. Key strengths of Baxi include their commitment to UK manufacturing, focus on user-friendly designs, and a reputation for offering excellent value for money. Their products consistently receive positive reviews for performance, ease of use, and affordability, making them a popular choice for both homeowners and heating professionals.

Popular Models

Baxi 600 (Combi/System/Heat)

  • Suitable for small to medium-sized homes
  • Available in outputs from 24kW to 36kW for combi, 15kW to 30kW for system and heat
  • Compact design for easy installation in various locations

Baxi 800 (Combi/System/Heat)

  • Ideal for medium to large homes with higher hot water demand
  • Available in outputs from 25kW to 36kW for combi, 16kW to 32kW for system and heat
  • Features advanced controls and compatibility with smart thermostats

Baxi Duo-tec (Combi)

  • Perfect for homes requiring high hot water flow rates
  • Available in outputs from 24kW to 40kW
  • Features a wide modulation ratio for increased efficiency

Baxi Platinum (Combi)

  • Premium range suitable for larger properties
  • Available in outputs from 24kW to 40kW
  • Includes built-in digital display and advanced diagnostics

Baxi 200 Heat (Heat Only)

  • Designed for replacing older boilers in traditional heating systems
  • Available in outputs from 13kW to 30kW
  • Compact design for easy replacement of existing boilers

Energy Efficiency Ratings

Baxi is committed to producing energy-efficient boilers that help reduce both carbon emissions and energy bills. All of their current gas boilers achieve an A rating for heat on the Energy-related Products (ErP) directive, with many models also scoring an A for hot water production.

The Baxi 600 and 800 ranges boast efficiency ratings of up to 93% under the SEDBUK 2009 regulations. This high efficiency is achieved through advanced technologies such as:

  • Condensing technology, which recovers heat from waste gases
  • Modulating burners that adjust output to match demand
  • Advanced controls that optimize boiler performance

For instance, the Baxi 800 Combi can achieve an impressive 93% efficiency rating, meaning that 93% of the fuel used is converted into heat for your home.

Key Features and Technologies

Baxi boilers incorporate a range of innovative features and technologies that enhance their performance and user experience:

  1. Easy-Fill Permanent Filling Link: Simplifies system refilling and maintenance (on selected models).
  2. Multifit Flue System: Offers versatile installation options to suit various property types.
  3. Adey Magnaclean Micro2 Magnetic System Filter: Helps protect the system from debris and extends boiler life (included with some models).
  4. OpenTherm Technology: Allows for enhanced communication between the boiler and compatible controls for improved efficiency.
  5. Frost Protection: Built-in feature that protects the boiler and system pipework from freezing.
  6. Modulating Pump: Adjusts its speed to match the heat demand, improving efficiency and reducing energy consumption.
  7. Easy-Fit Wall Mounting Bracket: Simplifies installation process (on selected models).
  8. Flexible Flue Options: Allows for installation in various locations within the home.

These features contribute to Baxi’s reputation for producing boilers that are not only efficient and reliable but also user-friendly and easy to install and maintain.

Warranty Information

Baxi offers competitive warranty options, demonstrating confidence in their products:

  • Standard Warranty: Most Baxi boilers come with a 5-7 year warranty as standard.
  • Extended Warranty: This can be increased to 10 years on some models when installed by a Baxi approved installer.
  • Baxi 800 Range: Offers up to a 10-year warranty as standard when registered.

These warranties typically cover parts and labour, providing peace of mind for homeowners. It’s important to note that annual servicing by a Gas Safe registered engineer is usually required to maintain the warranty.

Price Range

Baxi positions itself as a value-for-money brand in the UK boiler market, offering quality products at competitive prices:

  • Entry-level models (e.g., Baxi 200 Heat) typically start from £600 – £750.
  • Mid-range options (e.g., Baxi 600 Combi) generally fall between £750 – £1,000.
  • Premium models (e.g., Baxi 800 Combi) can range from £1,000 – £1,400+.

These prices are for the boiler unit only and don’t include installation costs. Baxi boilers are often considered a cost-effective choice, offering a good balance between quality, efficiency, and affordability.

Customer Reviews and Satisfaction

Baxi consistently receives positive feedback in customer reviews and independent surveys:

  • Which? Magazine has awarded several Baxi boiler models Recommended status.
  • Trustpilot scores typically range between 4 to 4.5 stars, with customers frequently mentioning reliability and value for money.
  • Many users appreciate the straightforward design and ease of use of Baxi boilers.

Common praises include:

  • Good value for money
  • Reliable performance
  • Easy-to-use controls
  • Quiet operation

Criticisms, though less common, sometimes mention:

  • Some models may have fewer advanced features compared to premium brands
  • Occasional reports of customer service delays during peak seasons

Overall, customer satisfaction remains high, contributing to Baxi’s strong reputation in the UK market, particularly among those seeking a balance of quality and affordability.

Compatibility

Baxi boilers offer good compatibility with modern heating technologies:

  • Smart Home Systems: Many models are compatible with popular smart thermostats.
  • uSense Smart Room Thermostat: Baxi’s own smart control system for enhanced efficiency and remote operation.
  • Renewable Energy: Some models can integrate with solar thermal systems.
  • Underfloor Heating: Compatible with most underfloor heating systems.

This compatibility ensures that Baxi boilers can be part of an integrated, efficient home heating solution.

Comparisons

When compared to other leading brands, Baxi often stands out in several areas:

  • Value for Money: Often offers competitive pricing for the features provided.
  • UK Manufacturing: All boilers are manufactured in the UK, which appeals to many consumers.
  • Ease of Use: Known for producing straightforward, user-friendly boilers.
  • Warranty: Offers competitive warranty terms, particularly on premium models.

While brands like Worcester Bosch and Vaillant might offer more advanced features in some cases, Baxi’s combination of reliability, efficiency, and affordability makes them a strong competitor in the UK market.

Axiom Heat Baxi services

Installation services

At Axiom Heat, we specialize in the installation of Baxi boilers. Our Gas Safe registered engineers are fully trained, and many are Baxi approved installers, ensuring the highest standards of installation.

Our Boiler installation process includes:

  1. Comprehensive home assessment to determine the best Baxi model for your needs.
  2. Detailed explanation of the installation process and timeline.
  3. Efficient and tidy installation with minimal disruption to your home.
  4. Full system flush and water treatment to protect your new boiler.
  5. Thorough demonstration of your new boiler’s operation and controls.

By choosing Axiom Heat for your Baxi installation, you benefit from our expertise, potentially extended warranties, and the assurance of a professional installation.

Repair services

Our team is well-equipped to diagnose and repair all Baxi models. Common issues we address include:

  • Pressure loss and refilling
  • Ignition problems
  • Error code diagnostics and resolution
  • Pump and valve replacements

We offer emergency Boiler repair services with quick response times to minimize your inconvenience. Our vans are well-stocked with genuine Baxi parts, allowing us to complete most repairs in a single visit.

Servicing and maintenance

Regular Boiler servicing is essential for maintaining the efficiency and longevity of your Baxi boiler. Our comprehensive service includes:

  • Full inspection of all boiler components
  • Cleaning of key parts to ensure optimal performance
  • Safety checks to ensure your boiler meets all current standards
  • Efficiency optimization to help reduce your energy bills

We offer flexible service plans to suit your needs, from one-off annual services to comprehensive care packages.

Why Choose Axiom Heat for Your Baxi boiler Needs

  • Baxi Approved Installer Status: Many of our engineers have achieved this accreditation, ensuring we’re up-to-date with the latest Baxi technologies and installation techniques.
  • Experienced Technicians: Our team has extensive experience working specifically with Baxi boilers.
  • Positive Customer Feedback: We’re proud of our high customer satisfaction rates for Baxi installations and services.
  • Extended Warranties: As approved installers, we can offer extended warranties on new Baxi boiler installations.